Warning: The 500mL cap is a small part and poses a CHOKING HAZARD, particularly for children.
Starting in 2011, we will be using the smaller cap on our 16 ounce, 20 ounce, 1 Liter, and 1.5 Liter bottle sizes and as these products are produced, you'll see a similar label statement on these products as well.
Pledging to swap one sugared beverage per day with water for a year has inspired families everywhere to live a better life.
Revised December, 2010
Thank you for visiting this Nestlé Waters North America Inc. (also referred to as
"we,' "us," and "our") website. We know that you care how information about you
is used and shared, and we want to keep your trust that we will do so carefully
and sensibly. This Privacy Policy describes our information practices. By visiting
our site, you are accepting the practices described in this Privacy Policy. We encourage
you to read this Privacy Policy before you submit any personal information on this
website.
What information about customers do we gather?
Personal information
To simply browse our website, we do not ask you to provide any personal information.
However, if you wish to participate in many of the features and services offered
on our website, we may ask you to provide certain personally identifiable and/or
demographic information. Personally identifiable information, as used in this Privacy
Policy, refers to any information that can be used to personally identify you or
contact you. This may include, for example, your name, postal address, e-mail address,
and telephone number, as well as demographic information that is linked to personally
identifiable information. Demographic information, as used in this Privacy Policy,
refers to information that describes personal characteristics but could not, on
its own, be used to personally identify you or contact you. Demographic information
may include your date of birth, age, gender, habits, or preferences.
Personally identifiable information and/or demographic information are only collected
when you voluntarily provide it to us through one of the online forms available
on this website, which may be most commonly encountered when:
If demographic information is collected for an activity or service that also requires personally identifiable information, we may combine the demographic information with your personally identifiable information. Combining this data allows us to customize the notices we send you and the content we provide you according to your interests and preferences.
Non-personal information
Cookies
We use cookies to improve the use and functionality of our website. A cookie is
a small file that websites often store on a user's computer. Storage of cookies
on your system provides an easy and convenient way for us to personalize or enhance
your experience on our website and to make your next visit more enjoyable. For example,
cookies may allow us to remember the content you previously viewed on our website
or your log-in information. Cookies may also be used to remember items you have
previously placed in your shopping cart when making purchases. We do not use cookies
to collect personally identifiable information, however we may link information
contained in a cookie to personally identifiable information collected from you
by other means (e.g., website registration).
You can always disable cookies or set your browser to alert you when cookies are
being sent to your computer. The "help" portion of the toolbar on most browsers
will tell you how to prevent your browser from accepting new cookies, how to have
the browser notify you when you receive a new cookie, or how to disable cookies
altogether. However, if you do so, you may not be able to register on our website
or use other features that require registration or the collection of information.
IP Addresses
We may keep track of Internet Protocol (IP) addresses to, among other things: (i)
troubleshoot technical concerns; (ii) maintain website safety and security; (iii)
restrict access to our website to certain users, and (iv) better understand how
our website is utilized. An IP address is a number used by computers on the network
to identify your computer every time you log on to the Internet.
Log Files
We, or a vendor on our behalf, may collect information in the form of logs, files
that record website activity and gather statistics about web users' browsing habits.
These entries are generated anonymously and help us gather, among other things:
(i) a user's browser type and operating system; (ii) information about a user's
session (such as the URL they came from, the date and time they visited our website,
and which pages they have viewed on our site and for how long); and (iii) other
similar navigational data. We may also use information captured in log files for
our internal marketing and demographic studies, so we can constantly improve and
customize the online services we provide you. Log files are used internally only
and are not associated with any particular user.
Web Beacons
We may use web beacons on our website or include them in e-mail messages we send
you. Web beacons are small strings of programming code that provide a method of
delivering a graphic image on a web page or e-mail message for the purposes of transferring
data back to us. Web beacons may be used to allow us, or our advertising delivery
partners, to communicate with cookies stored on your computer. The information collected
via web beacons may also include some of the information described in the IP Address
section above, as well as information about how a user responds to an e-mail campaign
(such as, the time the e-mail is opened, where does the user link to from the e-mail,
etc.). We use web beacon information for a variety of purposes, including but not
limited to, site traffic reporting, unique visitor counts, advertising and e-mail
auditing and reporting, and content personalization.
How do we use the information we collect?
Generally, all information collected is used for the purpose for which the information
was collected or as otherwise identified at the point of collection or in this Privacy
Policy. For example, if you register or open an account on this website, the information
you provide may be used to offer you the benefits and privileges that typically
come along with registration. This may include purchasing products and/or services,
access to and use of exclusive or personalized content or activities (such as message
boards), participation in special events and promotions (contests, sweepstakes,
coupons, etc.), and the ability to receive any communications or marketing material
you select at the time of registration or that automatically come with registration.
Similarly, if you contact us via an online contact form, your information may be
used to respond to your inquiry or comment, and in some instances, post the answers
to your question in anonymous form on the website. Any credit card information you
provide us is used to fulfill and process your online purchases. When providing
information on our website, you may also be given the option (through a check box
or otherwise) to have your information used for an activity or service different
from the primary activity or service that you are requesting. For example, if you
are signing up for a contest or other promotion, you may also be able to sign up
for newsletters or alerts from this website or our partners. If you choose to receive
these additional services, we will use your information to provide them to you.
From time to time, we may be approached by reputable third party companies and organizations
that provide products or services that we believe may be of interest to you. To
extend these products or services to you, we may use your personally identifiable
information to send out notices on their behalf. We see this as a value-added service
helping you find useful products or services. Our goal is to limit the notices and
communications to those that we think you would appreciate receiving. Please note
that all such mailings come strictly from us and your personally identifiable information
is not shared with these other companies.
We may also use your personal and/or demographic information for our internal marketing
and demographic studies, so we can constantly improve, personalize, and customize
the products and services we provide you and to better meet your needs. This may
include occasionally combining, updating, or otherwise enhancing the personally
identifiable information collected through this website with data we receive from
outside records or third parties.
The following provides additional information about certain features of our website.
Newsletters and E-mail
If you provide us your e-mail address and/or mailing address, the contact information
you provide may be used to send you newsletters, product or service literature,
or other communications that you request. In addition, you may receive communications
introducing you to other Nestlé brands or websites.
We may also use your e-mail address to send you transactional or administrative
communications (e.g., confirmation e-mail when you make an online purchase or sign
up for, or unsubscribe from, a service or activity), as well as certain service-related
announcements.
Collectively, these types of communications are referred to in this Privacy Policy
as "Administrative Communications."
Sweepstakes, Contests, and Promotions
To enter an online sweepstakes, contest, or promotion (collectively "Promotions"),
you may be required to first register on this website. The information collected
as part of a Promotion is used to determine your eligibility, notify you whether
you are a winner, and/or fulfill and deliver prizes. We may use third party service
providers to operate sweepstakes. In these instances, we may share the information
collected for the Promotion with that third party, so that it may perform tasks
necessary to provide the sweepstakes. If you are a winner, certain information about
you (such as your name and picture) may be posted to the website. For more information
about Promotions, please see the official rules or details posted with a specific
Promotion.
Surveys
There are two types of surveys that may be conducted on this website. One is where
purely demographic or survey information (such as age, gender, household information,
and other interests, etc.) is requested and the information is not linked to any
personally identifiable information about you. In other cases (such as during website
registration), we may collect the same information and combine it with your personally
identifiable information.
Message Boards and other interactive features
Visitors may post reviews, comments, and other content; send e-cards and other communications;
and submit suggestions, ideas, comments, questions, or other information, so long
as the content is not illegal, obscene, threatening, defamatory, invasive of privacy,
infringing of intellectual property rights, or otherwise injurious to third parties
or objectionable and does not consist of or contain software viruses, political
campaigning, commercial solicitation, chain letters, mass mailings, or any form
of "Spam". You may not use a false e-mail address, impersonate any person or entity,
or otherwise mislead as to the origin of a card or other content. We reserve the
right (but do not have the obligation) to remove or edit such content, but do not
regularly review posted content.
We encourage you to be wary of giving out personally identifiable information or
images about yourself in public areas such as on a message board or other online
community feature.
Such information can be collected and used by people you do not know. As such, we
cannot guarantee the security and privacy of, and are not responsible for, any information
you post in these areas. Your use of these features is at your own risk. Please
note that if you choose to post a picture or message through one of these features,
we may post, along with the picture or message, certain non-personally identifiable
information about you, such as your username and/or city and state of residence.
If you do post content or submit material, you grant us and our affiliates a nonexclusive,
royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce,
modify, adapt, publish, translate, create derivative works from, distribute, and
display such content throughout the world in any media. You grant us and our affiliates
and sublicensees the right to use the name that you submit in connection with such
content, if they choose. You represent and warrant that you own or otherwise control
all of the rights to the content that you post; that the content is accurate; that
use of the content you supply does not violate this policy and will not cause injury
to any person or entity; and that you will indemnify Nestlé Waters North America
Inc. or its affiliates for all claims resulting from content you supply. Nestlé
Waters North America Inc. has the right but not the obligation to monitor and edit
or remove any activity or content. Nestlé Waters North America Inc. takes no responsibility
and assumes no liability for any content posted by you or any third party.
This website may also provide one-time use interactive features, such as e-cards
and tell-a-friend messages. Personally identifiable information requested for an
e-card, tell-a-friend message, or other referral feature, or other one-time use
features (typically, e-mail addresses and names) will be used on a one-time basis
(e.g., to send the communication) and will not be further retained by Nestlé Waters
North America Inc.
Purchasing Products and Services Online
This website may allow you to purchase Nestlé products or services through an online
store operated by Nestlé Waters North America Inc. or a vendor on our behalf, as
well as provide links to unaffiliated third party sites that sell Nestlé products.
If you are purchasing a product or service through a Nestlé Waters North America
Inc. website, you will be asked to provide your credit card information, including
credit card number and billing and shipping addresses, as well as other basic contact
information (e.g., telephone number and e-mail address). This information is used
to fulfill your purchase and confirm your order.
If the online store you are visiting is operated by an unaffiliated third party,
we may provide you a direct link to the third party store for your convenience.
Please note, however, that these sites are not operated by Nestlé Waters North America
Inc. and are not covered by this Privacy Policy. We are selective in who we choose
to partner with and will strive to work with online retailers who use industry standard
encryption when collecting and processing orders through their websites. This helps
prevent unauthorized electronic access to sensitive financial information, such
as your credit card number. We encourage you to read the privacy policy of the online
store you are visiting before sharing any personally identifiable information or
sensitive information such as your credit card number.
Who is collecting your information and is it shared with anyone?
The information that you disclose on this website is collected by Nestlé Waters
North America Inc. or by a vendor acting on its behalf; and is used in accordance
with the practices set forth above. The following provides more specific information
about how and to whom we may disclose your information.
Who is collecting your information and is it shared with anyone?
The information that you disclose on this website is collected by Nestlé Waters
North America Inc. or by a vendor acting on its behalf; and is used in accordance
with the practices set forth above. The following provides more specific information
about how and to whom we may disclose your information.
Agents and Contractors
We may use outside companies, agents, or contractors (collectively "vendors") to
provide support for the internal operations of our websites and to assist us with
administering e-commerce services or various other programs and promotions available
on our website. Examples include fulfilling orders, delivering packages, sending
postal mail and e-mail, removing repetitive information from customer lists, analyzing
data, providing marketing assistance, processing credit card payment and providing
customer service. In the course of doing so, these vendors may come into contact
with your personal information. However, we only give them access to (or allow them
to collect on our behalf) the information they need in order to perform the specific
tasks they have been hired to do. They may not use it for other purposes.
Third Party Ad Networks
This site may utilize third party web beacons to help manage online advertising.
These web beacons are provided by our advertising delivery partners. These pixels
enable our partners to recognize a unique cookie on your computer, which in turn
enables us to learn which advertisements bring users to our website as well as provide
you with targeted advertisements. The information we collect and share is anonymous
and not personally identifiable. It does not contain your name, address, telephone
number, or e-mail address. For more information regarding third party web beacons
and cookies or to opt out of targeted advertisements delivered by our advertising
delivery partners, go to
http://www.networkadvertising.org/managing/opt_out.asp
Partners, Affiliates and Joint Promotions
From time to time, we may run a joint or co-sponsored program or promotion on our
websites with another company, organization, affiliate or other reputable third
party; and, as part of this event, collect and process personally identifiable information.
You can tell when another company or business is involved in our promotions or your
transactions and we may share customer information related to those transactions
with that company or business. Periodically, we may run a promotion on our website
that features the products or services of another company and may give you the opportunity
to opt in to receive information directly from that third party company.
When operating any promotion involving another company, we may provide a separate
link to that company's website. If you do not want your information to be collected
by or shared with a company other than Nestlé Waters North America Inc., you can
always choose not to opt in or participate in these events at the time the information
is collected/ requested. We are not responsible for examining or evaluating, and
we do not warrant the offerings of, any of these businesses or individuals or the
content of their websites. We do not assume any responsibility or liability for
the actions, products, content of all these and any other third parties. We encourage
you to carefully review their privacy policies and other conditions of use.
Legal and Business Transfers
We may also disclose personally identifiable information if we are required to do
so by law, or if in our good faith judgment, such action is reasonably necessary
to comply with legal processes, to respond to any claims, or to protect the safety
or rights of Nestlé Waters North America Inc., its customers, or the public. As
we continue to develop our business, we might sell or buy stores or assets. In such
transactions, personally identifiable information generally is one of the transferred
business assets. Also, in the event of a merger or acquisition of all or part of
Nestlé Waters North America Inc. or Nestlé by another company, or in the event that
Nestlé Waters North America Inc. or Nestlé were to sell or dispose of all or a part
of the Nestlé business, the acquirer would have access to the information maintained
by that Nestlé business, which could include personally identifiable information,
subject to applicable law. Similarly, personally identifiable information may be
transferred as part of a corporate reorganization, insolvency proceeding, or other
similar event, if permitted by and done in accordance with applicable law.
Aggregate Information
We may share aggregated demographic or survey information with third parties, but
this information is in anonymous form and does not contain any personally identifiable
information. The aggregate information that we share may include anonymous information
that is captured through the use of cookies and other similar tracking technology,
as discussed in the Non-personal information section above.
What safeguards do we use to protect your personal information?
Nestlé Waters North America Inc. takes commercially reasonable effects to protect
the confidentiality and security of the personal information collected from our
website visitors. These efforts may include, but are not necessarily limited to:
(i) storing your personal information in secure operating environments; (ii) using
industry standard SSL encryption to protect the security of certain sensitive personal
information (such as credit card information) during transmission to our websites;
and (iii) verifying the identities of registered website users before they can access
the personal information we maintain about them.
If you use this site to access your online account, you are responsible for maintaining
the confidentiality of your account and password and for restricting access to your
computer, and you agree to accept responsibility for all activities that occur under
your account or password.
What choices do I have?
The following outlines the choices you have with respect to the collection and use
of your personal information by Nestlé Waters North America Inc.
If any of the mechanisms set forth above is not available or you wish to make a
different request, please contact as at:
Nestlé Waters North America Inc.
900 Long Ridge Road
Building 2
Stamford, CT 06902-1138
Please note that regardless of your opt out selections, we reserve the right to
continue sending you Administrative Communications if you have previously provided
your information in connection with any one of our online features, activities,
or services.
In addition, please note that if you participated in a promotion or program that
involved a third party company and, as part of that promotion, you agreed to receive
future communications directly from that third party, you will need to contact the
third party (not Nestlé Waters North America Inc.) directly to opt out from such
communications. This process may be outlined in the third party's privacy policy.
Children
This website is a general audience website. We do not sell products for purchase
by children or knowingly collect personally identifiable information from any person
under the age of 13. Children under the age of 13 should always get their parent's
or guardian's consent before providing information to anyone via the Internet. If
you are under the age of 13, you should not register or provide any information
on our Web site. We do not sell products for purchase by children. If you are under
18, you may use this site only with involvement of a parent or guardian.
Terms and Conditions, Notices, and Revisions
If you choose to visit our site, your visit and any dispute over privacy is subject
to this Privacy Policy and our Terms and Conditions, including limitations on damages,
arbitration of disputes, and application of the law of the state of Connecticut,
as set forth in our Terms and Conditions. If you have any concern about privacy
on our site, please send us a thorough description to the address below and we will
try to resolve it.
Nestlé Waters North America Inc.
900 Long Ridge Road
Building 2
Stamford, Connecticut 06902-1138
We reserve the right to make changes to this Privacy Policy. Any changes will be
posted in this Privacy Policy. We encourage you to review this Privacy Policy whenever
you come back to this website to make sure you are aware of any changes and how
your information may be used. Your continued use of this website signifies your
acceptance of these changes.